Shanghai Huafan Certified As Part of First Batch of OCCE-Trusted Service Outsourcing Companies

Recently, renowned outsourcing call center and e-commerce operation center enterprise 800 TeleServices' subsidiary Shanghai Huafan, was certified as part of the first batch of OCCE-certified service outsourcing companies issued by the China Service Trade Association and Shanghai Service Outsourcing Promotion Center. This is the first enterprise credit evaluation system certification after Shanghai Huafan was certified for the dual information security management system certifications for ISO9001, ISO27001, and ANAB (National Accreditation Committee of American Certification Body).

Pic: Shanghai Huafan's certification

According to research, the contractor considers three key factors when selecting the contractor, namely, enterprise delivery capability, enterprise information security and corporate credit. At present, in terms of the delivery capability of service outsourcing enterprises, the industry has a series of mature models and standards. The ISO series of information security standards provides a comprehensive evaluation, and the “Certificate Evaluation System for Service Outsourcing Enterprises”jointly evaluated by the National (Shanghai) Service Outsourcing and Trade Promotion Center will be related to the Ministry of Commerce, the Ministry of Industry and Information Technology, and the National Development and Reform Commission, provides a perspective of international contractors, and based on the core elements and processes of the selection and assessment of service providers, and draws on key points of credit evaluation as recognized by internationally renowned credit assessment agencies and banking institutions. It's a scientific, perfect and high-level evaluation system for international contractor assessment enterprises and provides important reference indicators for credit evaluation for service providers.

800 TeleServices Chairman and CEO Mr. Alex Wong said, “There has been a rise of high-tech industries such as big data, the Internet of Things, mobile Internet, cloud computing, and more and more outsourcing companies entering this market, but regarding how to evaluate the credit of these outsourcing companies, there is currently a lack of a credibility system and certification standards. The first batch of service outsourcing enterprise credit evaluation system information certifications is a recognition and affirmation of our company, and we will continue to work to protect the interests of customers in multiple directions, and to meet international standards! ”