800 TeleServices Awarded BPO TOP 20 Award

Recently, the Leaders Conference 2014 was hosted by Devott and an alliance of China outsourcing service companies, and the TOP 20 BPO Players in China Award Ceremony was also held. 800 TeleServices won the award for third time since 2010 and 2012, a sign of recognition of the company's 17 years of BPO industry experience.

The annual conference of China's service outsourcing leaders is known as the “annual event” of China's service outsourcing industry with its unique positioning of industry, professionalism and high-end. The "TOPs - China Service Outsourcing Industry Best Practices Selection" has been the highlight of previous annual conferences.

Speaking on how the company was able to with BPO TOP 20 three times, 800 TeleServices Chairman and CEO Mr. Alex Wong stated, “As an industry pioneer and the only BPO with operation centers in China, Hong Kong, and Taiwan, 800 TeleServices has persisted with our “Clients No. 1” philosophy, so that we can help clients realize their business goals and service direction. At the same time, we reduce costs with experience, technology, innovation and efficiency, in order to retain the long-term competitiveness of the company in the industry and provide a comprehensive call center outsourcing service for customers. These are in line with the three key words “New strength, New developments, New power”. 800 TeleServices will continue to practice the motto of the organizing committee and lead Chinese BPO enterprises to transform to new models and develop new technologies in the complicated and ever-changing service outsourcing industry.


Established in 1997, 800 TeleServices is the premier leading company in the industry for call center and eCommerce solutions, serving both international companies and industry pioneers. 800 TeleServices provides comprehensive customer services via multiple communication channels in order to distinguish, gain, and retain customers, and maximise their value. Our Group has over 3,000 employees, and is prolific across the major areas of the Asia-Pacific, including four call center operation centers in Shanghai (Shanghai Huafan), Kunshan (Kunshan Huafan), Hong Kong, and Taiwan. Our call center experiences include customer service hotlines, dial-in and dial-out marketing, upgrade services, customer enquiry management, etc. Our e-commerce experience includes website planning and creation, online and call center services, online marketing, website management and maintenance and operations services, and data analyses services. Currently, 800 TeleServices' offers our solutions in Cantonese, Putonghua, Minnan, English, Shanghainese, Japanese, and Korean. 800 TeleServices' call center solutions have been responsible for over 400 projects in multiple industries.