800 TeleServices Wins Two CTI Forum Editor's Choice Awards

Recently, the CTI Forum-hosted Industry Application and Market Analysis  Conference & CTI Forum Editor's Choice Award Ceremony 2013 was held in Beijing, and the Editor's Choice Award for Call Center Outsourcing Solutions 2013 was won by 800 TeleServices. Furthermore, 800 TeleServices customer relationship management operations senior manager Mr.  Li Zhang won the Editor's Choice Award for Best Manager 2013.

Pic: 800 TeleServices Customer Relationship Management operations senior manager Mr. Li Zhang

In the context of emerging technologies such as big data, cloud computing, mobile internet, and social media, CTI Forum aims to promote information sharing within the ICT sector (including call centers and corporate communications) via the annual Editor's Choice Awards selection campaign, thus providing a platform for industry-leading integrators, middleware vendors, hardware and software providers, various solution providers, and high achievers to study and understand the latest industry developments and best practices. This time, CTI Forum adopted an approach of “self-recommended/recommended delegation + public voting via a review site + expert research”, and utilized its years of experience and resources to listen to market feedback, in order to strictly select the outstanding technical products, solutions, and practitioners in order with the majority of the users.

Since 1997, 800 TeleServices has managed and carried out over 500 projects for many globally successful and renowned companies. With our experience, resources, and industry skills, we have been able to aid our client in expanding their market share within China. Our outstanding performances prove that 800 TeleServices provides innovative call center outsourcing solutions that can satisfy quality, cost and time requirements for even the most sophisticated of companies, and help clients better serve the ever-increasing number of customers. 800 TeleServices winning both CTI Forum Editor's Choice Award 2013 and Editor's Choice Best Manager Award proves that the company is recognized for our services and rich management experience within the industry market, and by the sea of users and industry media. 800 TeleServices will also take this opportunity to take our clients-first philosophy one step further, achieving our clients'business goals as our service orientation, and share our market experience with the industry as the leader in the Greater China region.