2.eCommerce Customer Service Outsourcing

eCommerce customer service mainly relies on telephone calls and the internet in order to resolve customer enquiries. These services include product-selling, delivery, pre-sales, post-sales, sales arguments, as well as product defects or no stock available, and rely upon negotiating with customer service within a timeframe. Our services can help further improve your company image, increase sales turnover, help raise the number of returning customers, and improve on user experience.